Privacy Policy

2. Information We Collect

We collect several types of information from and about users of our services:

2.1 Personal Information

• Contact information (name, email address, phone number, mailing address)
• Account credentials (username, password)
• Profile information (date of birth, gender, profile picture)
• For mothers: pregnancy and postpartum information, health information
• For providers: professional credentials, service details, availability
• Payment information (credit card details, billing address)

2.2 Non-Personal Information

• Usage data (pages visited, time spent, clicks)
• Device information (IP address, browser type, operating system)
• Location data (if location services are enabled)
• Cookies and similar tracking technologies

3. How We Collect Information

• Direct collection: Information you provide when registering, updating your profile, booking services, or contacting us.
• Automated collection: Through cookies, web beacons, and other tracking technologies.
• Third-party sources: We may receive information from business partners, service providers, and publicly available sources.

4. How We Use Your Information

We use the information we collect for various purposes, including:

• Providing, maintaining, and improving our services
• Processing and facilitating service bookings
• Matching mothers with appropriate service providers
• Processing payments and transactions
• Communicating with you about services, updates, and promotional offers
• Personalizing your experience and delivering content relevant to your interests
• Analyzing usage patterns to improve our website and services
• Detecting, preventing, and addressing technical issues and fraudulent activities
• Complying with legal obligations

5. Information Sharing and Disclosure

We may share your information in the following circumstances:

• With service providers: We share necessary information with providers to facilitate service bookings.
• With service partners: We work with third-party vendors who help us provide and improve our services.
• For legal purposes: We may disclose information if required by law or in response to valid legal requests.
• Business transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred.
• With your consent: We may share information for purposes disclosed to you with your consent.

6. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data
• Regular security assessments
• Access controls for employees and contractors
• Secure data storage practices

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

We will securely delete or anonymize your information when it is no longer needed for the purposes for which it was collected.

9. Cookies Policy

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files that are placed on your device when you visit a website.

We use the following types of cookies:

10. Children's Privacy

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

We encourage you to review this Privacy Policy periodically for any changes. Your continued use of our services after any modifications indicates your acceptance of the updated Privacy Policy.